Terms & Conditions

1. General Information

These Terms and Conditions (T&C) govern the provision of coaching services and digital products by PurposeAlive Coaching, a business registered in Germany.

By using our website, booking a session, or purchasing a digital product, you agree to these Terms and Conditions.

Business Details:
PurposeAlive Coaching by Kind & Wild
L. Kühnel
Dorfstraße 28
24644 Timmaspe, Germany

Email: hello@purposealive.coach
Website: www.purposealive.coach

These T&C apply to all contracts concluded between PurposeAlive Coaching by Kind & Wild L. Kühnel and its clients (consumers and businesses) via this website.

 

2. Scope of Services

We provide:

  • Online coaching sessions (live video or phone sessions)
  • Digital products (e.g., e-books, guides, recorded courses)
  • Support via email or messaging platforms

The specific scope, duration, and pricing of each service are described in the product/service description on the website.

 

3. Conclusion of Contract

A contract is concluded when:

  • You submit a booking/order via our website or platform, and
  • We confirm your booking/order by email.

Until confirmation, no contract exists, and all offers are non-binding.

 

4. Pricing and Payment

All prices are shown in EUR and include applicable German VAT.

Payment methods: Bank transfer, PayPal, Stripe, or other online payment providers specified at checkout.

Payment must be completed before the scheduled service or access to digital products.

In case of late payment, we reserve the right to suspend services until payment is received.

 

5. Right of Withdrawal / Cancellation

Consumers (private clients) have the legal 14-day right of withdrawal.

See our Right of Withdrawal / Widerrufsbelehrung for full details.

Important: The withdrawal period ends prematurely if:

  • you request that the coaching service starts immediately during the withdrawal period, and
  • you acknowledge that you lose your right of withdrawal once the service has been fully provided.

For B2B clients, statutory withdrawal rights do not apply.

 

6. Rescheduling and Cancellation of Sessions

You may reschedule a coaching session with at least 48 hours’ notice.

Sessions canceled less than 48 hours in advance may be considered completed, unless otherwise agreed.

Refunds for canceled sessions follow the rules for consumers as set out in the Cancellation Policy; for digital products, see section 12.

 

7. Responsibilities of the Client

You must provide accurate information necessary for the coaching session or product delivery.

Coaching results depend on your active participation; no specific outcomes can be guaranteed.

You agree to use the services ethically and responsibly.

 

8. Intellectual Property

All content provided (documents, guides, recordings, and materials) is copyrighted by PurposeAlive Coaching.

You may use content for personal purposes only.

Copying, sharing, or redistributing materials without consent is prohibited.

 

9. Liability

Liability is limited to intentional or grossly negligent acts.

For slight negligence, liability is limited to foreseeable, contract-typical damages.

We are not liable for indirect, consequential, or unforeseeable losses.

Coaching services are informational and personal development services, not professional medical, legal, or financial advice.

 

10. Use of Online Tools

Our coaching services and digital products may involve the use of third-party online tools, including but not limited to:

  • Zoom (for live sessions)
  • Calendly (for booking)
  • Stripe / PayPal (for payments)
  • Google Analytics (for website analytics)

By using our services, you acknowledge that these tools are necessary for delivering the service and that data may be processed by the respective providers according to their terms and privacy policies.

We ensure that all service providers comply with GDPR requirements where applicable.

 

11. Disclaimer for Coaching Results

All coaching services provided by PurposeAlive Coaching are intended for personal development, professional growth, or educational purposes.

Outcomes depend on your active participation and engagement.

While we strive to provide high-quality coaching, we cannot guarantee specific results, financial gains, or business outcomes.

Coaching sessions are not a substitute for professional medical, legal, or financial advice.

 

12. Additional Refund Policy for Digital Products

For digital products (e.g., e-books, recorded courses), refunds beyond the statutory 14-day withdrawal period are not normally available once access has been granted, downloaded, or streaming has begun.

Any exceptions to this policy will be explicitly stated in the product description.

Refunds will otherwise follow the rules set out in the Cancellation Policy.

 

13. Data Protection

We process personal data in accordance with the Privacy Policy / Data Protection Information.

By using our services, you consent to the collection and processing of your data as described therein.

 

14. Force Majeure

PurposeAlive Coaching is not liable for failure to perform services due to events beyond our reasonable control, including natural disasters, technical failures, or platform outages.

 

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by German law.

For consumers, mandatory statutory protections apply.

For disputes between parties, the competent court is Berlin, Germany, unless overridden by consumer protection laws.

 

16. Severability

If any provision of these T&C is invalid or unenforceable, the remaining provisions remain valid. Invalid provisions will be replaced by legally valid provisions that reflect the original intent.

Privacy Policy & Data Protection Information
Impressum / Legal Disclosure
Cancellation Policy
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